Recognition and Reward

We are proud to recognise and reward our team members who demonstrate exceptional service, dedication or are performing above and beyond expectations. We appreciate loyalty and create opportunities for team members who truly contribute to the business to be acknowledged by their peers. We offer salaries that are competitive within the industry and a full range of benefits.

As a result we see our team members strive and achieve industry awards that we love to show off! Take a look below to see some of the most recent awards won throughout the collection.

Special Recognition

Employee of the season - each property
Selected by the property manager each quarter for great on-brand behaviour to a colleague or a guest.

Employee of the year - each property
If you are employee of the season, you are put forward for this.

Manager of the year - each property
In additional to property employee of the year, the general manager will select a manager of the year too.

Group employee of the year
If you really stand out, you get group employee of the year. The award will be presented by the Managing Director. Next stop, OBE!

Extra Milers

Creating real happiness is no walk in the park, so if someone frequently goes the extra mile, they do one brilliant thing, come up with a great idea or make someone laugh till they cry, then let them know. Nominate them for recognition. They'll get the award and a choice of gifts. You can nominate as many as you like and you'll feel great for doing it.

Industry Awards

We love recognising all the amazing things that our wonderful people do, so having their hard work and determination recognised by others is so rewarding. Check out some of their amazing contributions...

Read more


We have a great range of benefits you can access when you join the team including:

Employee and friends and family rates for overnights stays
A very tasty discount when eating and drinking in our restaurants
Discounts off our cookery school classes and spa offering
Perkz online benefits scheme
Bike to work scheme
Contributory pension scheme 
Childcare vouchers
Uniform & meals on duty
Free car parking
Excellent learning and development


It's great to celebrate commitment and loyalty. It's these people that keep us heading in the right direction, provide the stability we need and ooze sage-like wisdom.

One and three years are rewarded with a bottle of Taittinger Champagne and then people achieving five years, 10 years or 15+ years are invited to the awards dinner (with some great surprises!).

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