All the important bits about South Lodge...

Below you will find all you need to know for your visit to South Lodge. If you have any further questions, our teams are on hand to help, just give us a call on the number below.

Google Map DIrections Got a question? 01403 891711 Got a question?: 01403 891711

Overnight Stays

CHECK-IN
Check-in is from 3pm, though if you arrive early we can keep hold of your bags until your room is ready.
 
CHECK-OUT
Check-out is by 11am, but you still have access to the spa until a little later so you can pop your bags with us whilst you finish your stay.
 
CANCELLATION POLICY
 
Free of charge, unless you have booked a special rate, until 48 hours before arrival, after this time the full charge applies. Our special rates cannot be cancelled or transferred, so please check the rate details when booking.

CHILDREN (0-12)
Got a little one with you? We have cots available for free and z-beds for children for £25 per night, per child. Call us to check availability and capacity for your preferred room type. The spa is mainly an adult only environment but children can use the indoor pool and outdoor swim pond in dedicated splash times, see below for more details.

DOGS
Want to bring your beloved pooch? We have a selection dog-friendly rooms you can pick from and for £50 per dog, your furry friend can stay and we'll equip your room with a dog bed, bowl and some doggie treats! Dogs are welcome in the bar and lounge but if they are having a bit a funny five minutes or causing upset our other guests, we will kindly ask if you can relocate you to another area - don't worry there's plenty of grounds for them to enjoy!

Family Stays

Restaurants

TOM KEMBLE AT THE PASS 
Currently closed until further notice.

CAMELLIA RESTAURANT 
Two AA Rosette winning restaurant offering breakfast and a new delicious set menu for all day dining, dinner and in-room dining.
Breakfast
| Monday to Friday 7am - 10am | Saturday, Sunday and Bank Holiday Monday 7.30am - 10.30am
Lunch | Sunday 12.30pm with last seating at 3.15pm 
Dinner | Monday to Thursday 7pm with last seating at 8.30pm | Friday and Saturday 7pm with last seating at 9.30pm

BOTANICA RESTAURANT
Currently closed until further notice.

Food

Relaxed Dining & Afternoon Tea

AFTERNOON TEA
Currently closed until further notice.

THE BILLIARD BAR
Offering a new all day dining set menu to our hotel guests.

Afternoon Tea

The Spa

PLEASE NOTE THE SPA IS CURRENTLY CLOSED

OPENING TIMES
Monday - Friday 6am - 10pm
Saturday and Sunday 7am - 9pm

SPA ACCESS
Bookings made directly with us;
Access to the spa is from 3pm on the day of arrival, until 2pm on the day of departure. If you are splashing out on a Master Suite or Suite with a Hot Tub, you can splash out at the spa a little longer and enjoy access between 12pm on the day of arrival until 3pm on day of departure. 

Bookings not made directly with us (via online travel agents);
Access to the spa is restricted from 3pm on the day of arrival, until 12pm on the day of departure.

CHILDREN (UNDER 16)
Whilst the spa is primarily an adult only environment to keep a calm and relax atmosphere, we do have dedicated splash times when children under 16 years are allowed in the indoor swimming pool and outdoor swim pond (not the hydrotherapy pool, or thermal area).

8am - 9:30am and 4pm -5:30pm

FITNESS
Whilst our gym is currently closed, we're providing every room with a new Exclusive Collection exercise mat along with some recommended Pilates and Yoga apps, so you can enjoy a good stretch either in your room or out in our grounds.

The Spa

SPA TREATMENTS & DINING

Even though the spa is predominantly closed, we are able to offer manicures, pedicures and a Rasul muddy spa treatment, so you can still have a little spa time!

BOTANICA RESTAURANT 
Currently closed until further notice.

THE WATERSHED
Currently closed until further notice.

SPA TREATMENTS
We all love a relaxing treatment and that's why we can get pretty booked up! We recommend booking in advance but if you have left it until you arrive, head to reception and we'll see if we can fit you in.

RIDGEVIEW BEAUTY BAR
From manicures and pedicures through to a variety of make-up experiences, you can sit back and relax as you're beautified, all with an exceptional glass of Ridgeview English sparking wine only a tap away!

Treatments

Accessibility

We love to welcome all our guests and strive to ensure the whole hotel is accessible to everybody. 

Our public areas are accessible for wheelchair users, with the exception of The Cellar. A fridge can be requested for storing medications in bedrooms. 

Several of our rooms and suites are accessible for wheelchair users and have emergency pull cords, handrails, accessible showers and low level basins. 

We hope to be able to welcome you to South Lodge, if you have any accessibility needs or questions, please get in contact us on 01403 892235 and we'll do our best to meet your needs.

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