Good to knows

Click here for directions through Google Maps, keep your eyes peeled for the sign to our hotel. Our postcode is RH13 6PS.

We invite all guests to check in from 3pm and ask that you have checked out of your room by 11am.

If you arrive before your room is ready, or want to use the extra spa time you have after check-out, we do ask you store your luggage in your car if possible to minimise contact with your belongings.

Yes, it's free of charge, unless you have booked a special rate, until 2 days before arrival, after this time the full charge applies.

Our spa packages request a 50% deposit but can be cancelled until 2 days prior too.

All other special rates cannot be cancelled or transferred, so please check the rate details when booking.

As rummaging around for coins becomes a thing of the past, we’ve now become cashless, so take your pick of card, phone or even watch to pay!

Everything you have throughout your stay can be charged to your room and settled on departure. 

We have cots available for free and z-beds for children for £40 per night, per child, including breakfast. Call us to check availability and capacity for your preferred room type

The spa is mainly an adult-only environment but children aged up to 15 can use the indoor-outdoor pools during dedicated splash times. These are from 8am to 9.30am and from 4pm to 5.30pm. 

Want to bring your beloved pooch? We have a selection of dog-friendly rooms. For £40 per dog, per stay (up to a maximum of two dogs) your furry friend can stay and we'll equip your room with a dog bed, bowl and some doggie treats! 

Dogs are welcome in the bar and lounge but if they are having a bit of a funny five minutes or causing upset to our other guests, we will kindly ask if you can relocate to another area - don't worry there are plenty of grounds for them to enjoy!

We offer complimentary WiFi throughout the hotel.

The nearest station is Horsham Train Station, 5 miles or 10 minutes away. You will be able to take a taxi to South Lodge from the taxi rank at the station.

We love to welcome all our guests and strive to ensure the whole hotel is accessible to everybody.

Our public areas are accessible for wheelchair users. Please note however, that the layout in The Pass comprises high tables so is not suitable those with limited mobility. A fridge can be requested for storing medications in bedrooms.

Two of our rooms are accessible for wheelchair users and have emergency pull cords, handrails, accessible showers and low-level basins.

We hope to be able to welcome you to South Lodge, if you have any accessibility needs or questions, please get in contact with us on 01403 892235 and we'll do our best to meet your needs.

Breakfast in the Camellia restaurant

7am - 10am, Monday to Friday

7.30am - 10.30am, Saturdays, Sundays and Bank Holidays

Brunch in the Botanica restaurant

8am - 11.30am daily

Or feel free to order breakfast to your room or suite

For seasonal country house dining in Camellia click here.

For Michelin starred dining in The Pass click here.

For our Mediterranean influenced spa dining in Botanica click here.

We serve afternoon tea from 1.30pm to 3.30pm every day of the week. Advance booking is required.

Yes, we offer 24 hour room service. Please refer to the room service menu on the tablet in your room.

OPENING TIMES
Monday - Friday 6am - 9pm
Saturday and Sunday 7am - 9pm
Whilst the spa is primarily an adult only environment, to keep a calm and relaxed atmosphere, we do have dedicated splash times when children 15 years and under are allowed in the indoor and outdoor swimming pools (not the hydrotherapy pool, or thermal area).
Splash times
8am - 9.30am and 4pm - 5.30pm

SPA ACCESS FOR HOTEL RESIDENTS
Bookings made directly with us;
Access to the spa is from 3pm on the day of arrival, until 2pm on the day of departure. If you are splashing out on one of our special room categories, you will enjoy even further extended spa access, take a look at the room details for more information.
Bookings not made directly with us (via online travel agents);
Access to the spa is restricted from 4pm on the day of arrival, until 12pm on the day of departure.

All of the spa facilities are currently available.

You are welcome to use the gym and enjoy our fitness classes free of charge during your stay. You can also book a personal trainer service for your stay too.

For a session in the gym, one of our fitness classes or to book a personal trainer, you will need to book 72 hours in advance of your stay as we have a limited availability to keep as safe an environment as possible.

Our gym are classes are for those over 16 yrs of age and we recommend anyone between the ages of 16-18 are accompanied by an adult. 

We all love a relaxing treatment and that's why we can get pretty booked up! We recommend booking in advance but if you have left it until you arrive, head to reception and we'll see if we can fit you in.

Our treatments have been curated for those over 16 years of age, for those aged between 16-18 you should be accompanied by adult.

There is a 13.5% service charge for all treatments, unless you have purchased a spa day or break package for us, in which case the service charge is already included.

Yes, The Watershed bar provides a refreshing range of drinks and gelato beside our wild swimming pool.

Monday - Sunday
11am - 6pm in Summer months